One of North America’s foremost designers and marketers to implement Adecco RPO’s full lifecycle recruitment solution for its U.S. operations

MELVILLE, N.Y. (September 30, 2009) – Adecco’s Recruitment Process Outsourcing (RPO) division, part of Adecco SA, the world’s leading recruitment and workforce solutions provider, today is honored to announce that Brampton, ON, Canada based Giftcraft, Ltd., has awarded Adecco RPO a multi-year agreement to provide Giftcraft a full lifecycle RPO solution for all of its U.S. operations. 

"Adecco RPO provides Giftcraft a compelling value proposition and truly understands our business needs," said Giftcraft COO Ron Tomiuck. “Their focus on the customer experience, high quality service, and continuous process improvement separates them into a class of their own, and enables them to truly become our business partner.”

In addition to this win, Adecco RPO was recently ranked as the #1 provider of RPO by the 2009 Black Book of Outsourcing client experience survey. The survey, which is compiled annually by The Black Book of Outsourcing, a Datamonitor Company, also revealed that Adecco RPO ranked #1 in 12 of the 18 KPI’s that measure RPO service delivery effectiveness and efficiency. Adecco RPO clearly received the highest marks compared to its competitors, achieving the highest rated single-vendor preference overall by RPO clients for 2009, and the number one ranked vendor among all verticals and industries.

"Our team is delighted to work with Giftcraft because they are a market leader in their vertical and a great business partner," said Michael Beygelman, senior vice president, Adecco RPO. "Their desire is to provide an exceptional hiring experience to prospective candidates, and Adecco’s RPO solution will enable Giftcraft to attract and retain top talent to fill all their key roles."
More information about Giftcraft is available at http://www.giftcraft.com/.